Q: How can I hire a Virtual Medical Assistant (VMA)?

A: Schedule a free consultation with our team. We'll discuss your needs, identify opportunities for support, and recommend the best staffing solution for your practice.

 

Q: How long does it take to get started?

A: Once you’ve completed the onboarding process, it typically takes 3-5 business days to match you with the right VMA and begin services.

 

Q: How is pricing structured?

A: Our pricing is transparent and straightforward—just $10.50 per hour with no hidden fees, no setup costs, and convenient bi-weekly billing.

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Q: Are there any setup fees or contracts?

A: No, we have no setup fees or binding contracts. We offer flexible month-to-month agreements.

 

Q: Will I work with the same Virtual Medical Assistant every day?

A: Yes, we ensure you have a dedicated VMA who understands your workflow and preferences.

 

Q: Can I monitor the Virtual Medical Assistant’s work?

A: Absolutely. Time tracking information and activity reports can be provided upon request for transparency.

 

Q: Are your virtual assistants HIPAA compliant?

A: All of our Virtual Medical Assistants are trained in HIPAA regulations and are HIPAA certified.

 

Q: How do you ensure confidentiality?

A: We follow strict confidentiality requirements and Non-Disclosure Agreements (NDAs) required by each practice to help protect patient information.

 

Q: Do you conduct background and reference checks?

A: Yes. We conduct background checks and reference checks as part of our screening process.