Privacy Policy

Effective Date: August 17, 2023

Ready to Round (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services, visit our website at www.readytoround.com, or interact with us through any of our platforms.

1. Information We Collect

We may collect the following types of information:

Personal Information: Full name, email address, phone number, business/practice name, and any information you voluntarily provide via forms or communications.
Health-Related Information: If you are a healthcare provider or use our services involving patient information, we may access PHI (Protected Health Information) as a Business Associate under HIPAA.
Technical Information: IP address, browser type, device info, and usage data through cookies and analytics tools.

2. How We Use Your Information

We may use your information to:

Provide our virtual assistant and back-office support services
Respond to inquiries or schedule consultations
Improve website experience and service delivery
Comply with legal obligations (including HIPAA, where applicable)

Send business updates, newsletters, or promotional content (with your consent)

3. HIPAA Compliance

If our services involve handling PHI, we act as a Business Associate under the Health Insurance Portability and Accountability Act (HIPAA). We:

Maintain strict administrative, technical, and physical safeguards to protect PHI
Ensure our virtual assistants and staff receive HIPAA compliance training
Enter into Business Associate Agreements (BAAs) where required

We do not sell, trade, or share PHI for marketing purposes without explicit consent.

4. Data Sharing and Third Parties

We do not sell your personal information.

We may share information with:

Trusted service providers who assist with hosting, analytics, or communications (under strict confidentiality terms)

Regulatory authorities or legal entities if required by law

5. Your Privacy Rights

You may:

Request access to, correction of, or deletion of your personal information
Opt-out of marketing communications at any time
Request a copy of the information we hold about you

To exercise any of these rights, contact us at: info@readytoround.com

6. Cookies and Tracking

We use cookies to improve user experience. You may disable cookies in your browser settings, though this may limit some features.

7. Data Retention

We retain personal and business data only as long as necessary to fulfill our services and legal obligations, including HIPAA retention requirements.

8. Security Measures

We implement industry-standard security measures, including encryption and secure access protocols, to protect your data from unauthorized access, disclosure, or loss.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy at any time. The latest version will always be posted on our website with the effective date.

11. Contact Us

For questions, concerns, or privacy-related requests, please contact:

Ready to Round
Email: info@readytoround.com
Website: www.readytoround.com

Terms of Service

Effective Date: August 17, 2023

Welcome to Ready to Round ("Website," "we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website, services, and any related content. By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Acceptance of Terms

By using our website or services, you agree that you have read, understood, and accepted these Terms, along with our Privacy Policy.

2. Modifications to Terms

We reserve the right to modify or update these Terms at any time. Changes become effective upon posting. Continued use of our services means you accept the revised Terms.

3. Use of Services

You agree to use our services only for lawful purposes and in compliance with all applicable laws and regulations. You must not:

Misuse or abuse the services
Attempt to access data not intended for you
Distribute malware or other harmful code

Violate intellectual property rights

4. User Responsibilities

If you create an account, you are responsible for safeguarding your login credentials and any activity under your account. You must notify us immediately of unauthorized use.

5. Intellectual Property

All content, trademarks, and intellectual property on our website are owned by or licensed to Ready to Round. You may not reproduce, distribute, or create derivative works without permission.

6. Third-Party Services

We may link to third-party websites or integrate third-party tools. We are not responsible for their content, practices, or services.

7. HIPAA Compliance

For healthcare-related services, we adhere to HIPAA guidelines. If our services involve handling Protected Health Information (PHI), we will enter into a Business Associate Agreement (BAA) and ensure PHI is securely managed.

8. Limitation of Liability

Our services are provided "as-is" and "as available." We disclaim any warranties and will not be liable for damages, including but not limited to loss of data, business interruption, or misuse of information.

9. Termination

We reserve the right to suspend or terminate your access to our services at any time, with or without notice, if you violate these Terms.

10. Governing Law

These Terms shall be governed by the laws of the State of [Your State], without regard to conflict of law principles.

11. Contact Information

If you have questions or concerns regarding these Terms, please contact:

email: info@readytoround.com
website: www.readytoround.com

By using our website and services, you agree to these Terms of Service.