List of Services and Examples of Tasks

All our team members are required to have passed a criminal background check, maintain HIPAA certifications and adhere to confidentiality agreements. Our technology allows for safe data transmittal through our VPN servers. We can offer advice in choosing the right communication platform. Our legal counsel includes a certified health compliance officer to ensure legal alignment of our services with current law and regulations.

1. VIRTUAL STAFFING

MEDICAL ASSISTANCE :

Our staff receives targeted education introducing them to the American healthcare system including common value-based models and Medicare to be able to support practices with focus on geriatric care and home based primary care and can be trained in the navigation of commonly used EMR systems in those specific settings

Pre-round support : Opening and prepopulating notes, saving your staff valuable time, allowing for more FTF time and hands on care

New patient intake and risk stratification

Front and Back office tasks (Refills, Prior Authorizations, Scheduling)

Billing support (Claim entry, Insurance Verification)

Monitoring of external lab and miscellaneous diagnostic portals

Data entry

EMR management (Vaccination records , E-fax management and document upload)

Email management

Scribing and Transcriptions

Checking for outstanding orders and alerting teams accordingly to re-order and/or assess for compliance

Sending lab and imaging orders

Patient communication (texting, follow up phone calls, check-ins)

Ordering of DME and supplies

Medical record retrieval and management

PERSONAL AND ADMINISTRATIVE ASSISTANCE :

Reduce provider burnout and administrative burden by assisting with personal tasks such as calendar management and scheduling of personal appointments across several team or family members

Sending reminders for important personal engagements and appointments

Project management, creation of workflows and spreadsheets

Picture and personal media organization

Social Media management, Graphic design

Coordination and organization of staff meetings and retreats, ordering meals and presents for special occasions

Power Point presentations and internet research

Assistance and organization of staff folders and documents as well as personal documents

2. CLINICAL CARE SUPPORT THROUGH SPECIALTY TRAINED TEAM MEMBERS:

Chart reviews for HCC coding through certified coders allowing for accurate reflection of your patient's clinical status - crucial to shared cost saving programs and other Alternate Payment Models

Chart reviews in preparation for Medicare Annual Wellness visits : Our staff is trained to review charts based on required AWV components , saving you, your nurses and care coordinators valuable time prior to these time-intense visits

Provider Inbox management : Screening of incoming reports for abnormal values and timely notification of clinical staff and providers, reducing clinical risk and liability

3. PRACTICE ADVISORY

Comprehensive intake in regards to individual needs and objectives, practice structure, care and payment model

Insight into and navigation of the unique challenges in the home base and LTC settings with focus on Assisted Living settings for providers seeking to provide care in these complex healthcare environments

Workflow analysis: Identify opportunities for increased efficiency and revenue opportunities, recognize bottle necks and pain points and collaborative solution finding

Staff modeling and team coaching for new teams or practices undergoing re-structuring with the objective of increasing staff retention and work satisfaction

Workshops and In-services for leaders . staff members and teams

Services are virtual but in person possible depending on geography and need

Still Have Questions?

email at info@readytoround.com

700 Kinderkamack Road, Suite 202 A,

Oradell, NJ 07649

Tel: 551-277-3830

Fax: 551-205-8535